Cancellation Policy

Last updated: May 30, 2026 · JAB Audit LLC

Minimum Commitment

All subscriptions require a minimum commitment period:

Silver, Gold, Platinum (3-Month Plan): 3 months minimum from first billing date

Silver, Gold, Platinum (Annual Plan): 12 months minimum from first billing date

Cancellation requests submitted before the minimum term expires will take effect at the end of that commitment period. No partial month refunds.

No Refunds

All fees — setup fees and monthly subscription fees — are non-refundable. This includes setup fees under all circumstances.

Setup Fee on Return

If a subscriber cancels and later wishes to re-enroll, the full one-time setup fee applies again as if a new subscriber. There are no grandfathered rates or setup fee waivers for returning customers.

How to Cancel

Email hello@jabaudit.com or use our contact form with the subject line:

Cancellation Request — NPI [your NPI]

You'll receive written confirmation within 2 business days.

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Before You Cancel — A Word from Brad

"Before you go — I want to make sure you're not leaving money on the table. Q3 and Q4 are historically the highest underpayment periods as payers rush end-of-year adjudications. Providers who stay through year-end typically recover 2–3x their annual subscription cost in that window alone.

Also worth knowing: if you cancel and decide to come back, the setup fee applies again from scratch.

If it's a budget conversation, let me connect you with Debbie — she's worked out payment arrangements for practices in tighter months. Want me to schedule that call?"

Talk to Brad First